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Warranty

180 Days Parts Only

180 Day Warranty

Every part purchased from Alliance Auto Parts, Inc. will include our 180 Day Warranty coverage. This basic warranty covers the part for one hundred and eighty calendar days after the date of purchase. There is 30,000 mile commercial use mileage restriction placed on this coverage. Our 180 Day Warranty does not provide coverage for the labor paid in case of a failure. Furthermore this warranty does not cover the costs associated with a replacement part (i.e. gaskets, seals, filters, shop fees, etc.).

Warranty Includes
  • 180 Day part coverage
  • 30k commercial use mileage restrictions
  • Fast and convenient claims process
  • Part replacement

Extended Parts Warranty

Extended Parts Warranty

Alliance Auto Parts, Inc. offers multiple options for extended part-only warranties to all customers purchasing mechanical parts. These options extend beyond our (6) six month or (180) one hundred and eighty day standard warranty and can range up to (1) one year extended warranties starting after the date of purchase.  The extended warranty does not cover labor. To find out more details on what options are available please ask one of our knowledgeable sales staff.

Warranty Includes
  • 6 months + depending on purchased option
  • Fast and convenient claims process
  • Part replacement
  • Nationwide service

Labor Warranty

Labor Warranty

Alliance Auto Parts, Inc. offers additional labor warranties on select mechanical parts to customers purchasing said parts. This labor warranty is wrapped in either with our 6 month standard part warranty or our 1 year part warranty can covers up to $1000 in labor fees associated with purchased parts.  Shop rate is figured at $100/hour and Labor time is based on ALL Data labor times.  Alliance Auto Parts’ extended warranties restrict commercial use to 30k miles. Labor warranties do not cover improper installation, abuse, misuse, accident or modification.

Warranty Includes
  • Labor reimbursement within 14 business days
  • Fast and convenient claims process

Warranty information

ALL PARTS COME WITH A STANDARD 6 MONTH (PART ONLY) WARRANTY UNLESS EXTENDED OR LABOR WARRANTY IS PURCHASED AND STATED ON FRONT OF THE INVOICE.  Warranty does not cover purchaser’s loss of time, inconvenience, loss of use of the vehicle, towing expense, installation expense, commercial loss, rental cars, or other consequential damages.  ALL WARRANTIES ARE VOID IF DRIVE TRAIN PRODUCTS ARE REMOVED FROM VEHICLE BEFORE A CLAIM IS SETTLED.

Engine Warranty: Covers the cylinder block, head, pistons, crankshaft, camshaft, and other internal components for the period shown on the invoice.  Excluded from this warranty are external accessories including electrical, fuel and air system components, manifolds, manifold gaskets, bels, hoses and water pump.  Changing the timing belt and rear main seal prior to installation is strongly recommended as they are not covered by the warranty.  Turbos, supercharges & Fuel systems that are included with an engine are NOT guaranteed.

Transmission Warranty: It is the responsibility of the installer to properly align torque converter, adjust position sensor cable, flush cooling lines, replace the radiator and or transmission cooler, and reset computer codes as needed.  Changing the seals, pan gaskets, and filters is strongly recommended as they are not covered by the warranty.

Accessory Items: Including tie rod ends, backing plates, ball joints, u-joints, and seals are not covered by this warranty and should be replaced as needed by the installer.

Tires: All used tires are sold as is.  These are not tested or labeled to meet any safety standard.  The purchaser of these items agrees to accept all risk relating to their use.

Warranty Balance: In the event that a part is replaced during the warranty period, the warranty for the replacement will be the balance of the time left from the original warranty and will not restart another 6-month warranty period.

This Warranty is VOID if: (1) Failure is caused by improper installation, abuse, misuse, accident or modification.  (2) The installed heat tabs are melted or removed. (3) The part is installed in a vehicle outside the U.S. (4) The pre-installation procedures were not performed at the time of installation.

Returns & Terms of sale

  • KEEP YOUR RECEIPT. NO CLAIMS, EXCHANGES OR WARRANTY WILL BE MADE WITHOUT the original invoice.
  • NO CASH REFUNDS. Sales paid by cash or check will be refunded after the return is approved with a company check, only if paid with credit card your card will be credited.
  • If at all, the seller's sole discretion a non-warranty return is allowed, a 15% or $30 minimum re-stocking fee will be charged.
  • There is a $40.00 fee for all returned checks
  • Parts must be returned in the same condition, complete, and undamaged.
  • Electrical parts and new parts, which have been used, may be exchanged only. Refunds will not be allowed.
  • Returns may be subject to a handling charge. All returns on defective/original parts must be made within 30 days of date of purchase.
  • All returns must be authorized by the store manager. Delivery drivers are not authorized to approve any returns.
  • Buyer will be responsible for shipping charges on items that were not needed or improperly ordered.
  • Seller is not responsible for buyer error.
  • No warranty or reimbursement on labor unless a warranty was purchased and is listed on front of your invoice.
  • All requests for price adjustments must be made at the time of delivery
  • All cores must be drained of fluids and complete to obtain credit
  • Alliance Auto Parts may require documentation and/or photos of the damage as justification for any priced adjustment.
  • Purchase of all cuts are final and sold as is. No returns on cuts.

Pickup Request – Returns

Please complete this form to expedite any pickups and/or credits of Cores or Returned parts.

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